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Our Policies

Terms & Conditions

1. Introduction

Welcome to Truth Fitness. By accessing our website and using our services, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

2. Services Provided

Truth Fitness offers personal training, fitness classes, and nutrition coaching. All services are subject to availability and may be modified at our discretion.

3. Booking & Payments

  • All sessions must be booked in advance via our website, email, or phone.
  • Payment must be made at the time of booking unless otherwise agreed.
  • We accept payments via bank transfer, card payment, or direct debit.
  • Packages and memberships are non-transferable and non-refundable, except in exceptional circumstances.

4. Cancellations & Refunds

  • Clients must provide at least 24 hours’ notice for cancellations or rescheduling.
  • Late cancellations may result in the full session fee being charged.
  • If Truth Fitness cancels a session, a full refund or rescheduled session will be offered.

5. Health & Safety

  • Clients must disclose any medical conditions, injuries, or health concerns before participating in training.
  • Truth Fitness is not responsible for injuries sustained during sessions unless due to negligence.
  • All clients must follow trainer instructions and use equipment safely.

6. Liability & Waiver

  • By participating in our training or fitness classes, you accept full responsibility for your health and fitness.
  • Truth Fitness and its trainers are not liable for any injuries, illnesses, or damages incurred during training.
  • Clients should seek medical advice before starting a new fitness programme.

7. Membership & Class Packages

  • Memberships and packages must be used within the stated time period.
  • Unused sessions do not roll over unless otherwise agreed.

8. Conduct & Behaviour

  • Clients must respect trainers, staff, and other participants at all times.
  • Any abusive, inappropriate, or disruptive behaviour may result in termination of services without a refund.

9. Data Protection & Privacy

  • We collect and store personal data in line with our Privacy Policy.
  • We will never share your data with third parties for marketing without your consent.

10. Changes to Terms & Conditions

Truth Fitness reserves the right to update these Terms & Conditions at any time. Clients will be notified of significant changes.

11. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact:
Email: [email protected]
Call/Text: 07585 660751

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Truth Health & Fitness
We believe in training with purpose. Led by Lenni, our expert coaching combines strength, conditioning, and functional fitness to help you build resilience and confidence. Whether you're a beginner or a seasoned athlete, our supportive community and dynamic workouts will push you to achieve your best.
Contact Us
[email protected]
07585 660751
Address
Truth Health & Fitness
The Horns & Horseshoes Pub,
Foster Street,
Harlow, CM17 9HX.

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